Returns & Exchanges
At Tantaly, we want you to be completely satisfied with your fashion choices, which is why we offer a 30-day window for returns and exchanges on all unworn items. Please ensure all original tags are attached and the garments are in their original packaging to qualify for a full refund.
Initiate Your Request
Log into your Tantaly account and navigate to the 'Order History' section to select the items you wish to return and receive a Return Authorization number.
Prepare Your Package
Carefully pack the items in their original shipping box or a similar secure mailer, ensuring the Return Authorization form is included inside the package.
Ship It Back
Affix the prepaid shipping label provided via email to the outside of your package and drop it off at any authorized carrier location.
Receive Your Refund
Once our quality control team inspects the returned items, your refund or exchange will be processed within 5-7 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing