Frequently Asked Questions

Everything you need to know about your Tantaly shopping experience.

How long does shipping typically take?

Standard shipping usually takes 5-7 business days, while express options are available for delivery within 2-3 business days depending on your location.

What is your return policy?

We offer a 30-day return window for all unworn items in their original packaging with tags attached. Please note that certain sale items may be final sale.

How do I determine the right size for me?

Each product page features a detailed size guide. We recommend measuring yourself and comparing it to our chart, as sizing can vary between different styles and cuts.

Are your materials sustainably sourced?

Tantaly is committed to ethical fashion. We prioritize organic cotton and recycled fabrics in over 60% of our current collection to minimize our environmental footprint.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Klarna and Afterpay.

Can I change or cancel my order after it has been placed?

Orders are processed quickly to ensure fast delivery. You can change or cancel your order within 60 minutes of placement by contacting our support team.